For visitors

ZOO RULES

Please, DO:

Keep your ticket until the end of the visit.

Contact the member of our staff about any issues you experience or if you have any questions or doubts. If you are unable to make a complaint at the time of the issue occurring, please contact us by telephone 044 277 47 69.

Enjoy your visit here and remember that, according to the law "On the Nature Reserve Fund of Ukraine", our collection has great scientific and ecological value.

Please, DO NOT:

1.   Smoke outside the smoking areas

(our animals do not smoke, they find tobacco smell terribly unnerving and depressing)

2.   Feed and disturb animals

(our animals are on a special scheduled diet, if the schedule is broken, their stomachs may hurt and the animals could become sick)

3.   Go beyond the fence

(our animals are kind and nice, yet they are wild animals, which means they can bite and trample when disturbed)

4.  Leave children without supervision, observation and care of their parents, adoptive parents, custodians, guardians, etc.
(our animals love children, so they may want to keep them)

(our animals love children, but they have no skills in raising humans)

5. Place children on the barriers and fences (see point 3)

6. Drink alcohol and / or be in any state of intoxication

(our animals will not appreciate it and they may even start avoiding you)

7.   Shout, scream, yell, laugh loudly, stomp or cause a commotion

(our animals have fine ears and sharp noises, which could cause unpredictable reactions in them)

8.   Damage the trees, shrubs and flowers

(our animals love the beauty and the greenery, it is the beauty of our zoo)

9. Take pictures of animals using flashes

(flash can scare our animals, besides the fact that their eyes will appear bright red on flashed photographs)

10. Throw anything into the cages

(our animals can swallow foreign objects that could cause choke or other serious medical problems)

11. Move the garden and park equipment without permission

(our animals may take you for a thief and act to protect their property)

12. Bring pets

(our animals are prone to jealousy, they believe they are the only ones for you)

13. To move on bicycles, hoverboards, scooters and other vehicles for adults, except for official and invalid vehicles

(our animals will be nervous for the safety of other visitors and their children)



THE PARKING RULES of the Kyiv Zoo

1. These Rules regulate the parking of vehicles in the parking area (ground garage for temporary storage of vehicles) (hereinafter the Parking) of the Kyiv Zoo, elaborated in accordance with the Vehicle parking rules approved by the Decree of the Cabinet of Ministers of Ukraine No.1342 on 03.12.2009 and the Rules of improvement of Kyiv city, approved by the Decision of the Kyiv City Council No.1051/1051 on 25.12.2008.

2. These Rules apply to the persons who place their vehicles in the parking lots of the Parking (hereinafter the Users).

3. These Rules do not apply to the services for the storage of vehicles (cars, buses, motorcycles, scooters, sidecars, mopeds and trailers) that belong to citizens and legal entities, and transit vehicles, engaged in international and long-distance transportation, which procedure is established by the Rules of vehicles storage in the parking lots, approved by the resolution of the Cabinet of Ministers of Ukraine No.115 on 22.01.1996.

4. The Parking is open 24 hours a day.

5. The User is obliged to:

- comply with the requirements of these Rules and other regulations, governing the paid parking in Kyiv city;

- maintain cleanliness and tidiness in the Parking;

- pay the cost of services for the use of parking lots;

- park the vehicle in accordance with the markings, as well as in compliance with these Rules and the Traffic Rules;

- place a payment document (fiscal check) in the lower left corner of the vehicles windshield to ensure its visibility for verification;

- vacate the parking lot or pay the extra time for its use after the expiration of the paid parking time. Free parking of the vehicle is allowed for 20 minutes after the paid parking time ends;

- if as a result of a vehicle parking in violation of these Rules, or the Traffic Rules, or other regulations, governing the paid parking in Kyiv city, the property of the Kyiv Zoo, the department of housing and utilities, road users, or greenery is damaged, and/or created obstacles for the movement of other users the User will be held accountable in accordance with the legislation of Ukraine.

6. The cost of services for the use of parking lots is paid by the User per hour in accordance with the established tariffs.

Daytime fee is 20 UAH per hour (daytime parking hours are 8:00am through 8:00pm);

the drivers who have purchased an entrance ticket to the Kyiv Zoo may buy a daily parking ticket, which costs 60 UAH.

Nighttime fee is 10 UAH per hour (nighttime parking hours are 8:00pm through 8:00am)

Payment of the services for the use of parking lots is confirmed by a fiscal check.

7. If the User does not pick up his/her vehicle within the prescribed period, the administration has the right to contact the National Police of Ukraine with a request to move the vehicle to special areas, followed by charging the User a fee for the actual parking time of his/her vehicle in the Parking.

8. The right for free parking may apply to:

- special transport with official state license plates during the performance of the official duties in the Parking (vehicles of the prosecutor's office, the Ministry of Internal Affairs, the Security Service of Ukraine, fire-fighters brigades, ambulances, special emergency transport of municipal utilities, etc.);

- persons with disabilities or drivers who transport the persons with disabilities (for the duration of the visit and within the open hours of the Kyiv Zoo, but not more than 3 (three) hours);

- veterans of the Great Patriotic War and other local wars (for the duration of the visit and within the open hours of the Kyiv Zoo, but not more than 3 (three) hours).

9. For special purposes in the Parking, the Kyiv Zoo reserves up to ten percent of the parking lots (but at least one parking lot) with relevant markings or other information indicators for cars and other vehicles carrying out people with disabilities.

10. These Rules prohibit:

- a vehicle entry without a state license plate. The vehicles, registered in accordance with the current legislation of Ukraine (or any other country that does not contradict the legislation of Ukraine) and with a state license plate, are accepted into the Parking;

- parking the vehicles in the not designated places, marked by the corresponding road signs or road markings;

- parking of large cargo vehicles;

- unauthorized persons to be present at the Parking;

- installing boxes and cabinets for storing the inventory, spare parts or tools;

- littering the area; draining used oils on the ground or road surface; damaging the equipment of parking lots; destroying green spaces; kindling fires;

- trading or carrying out any other activity that contradicts the rules of conduct in the Parking.

11. Security guard of the Parking is provided only on its territory by employees of the security department through temporary patrols and video surveillance. The Parking administration is not responsible for the safety of the vehicle, placed on the parking lot, dismantling of the vehicle, as well as for the Users property left in his/her vehicle.


Any violation of  zoo rules are grounds for withdrawal of the right to visit the zoo.
By purchasing an entrance ticket to the Kyiv Zoo, visitors confirm that they are familiar with and agree with the Zoo Rules of the Kyiv Zoo, as well as that they are individually responsible for their non-compliance/violation and all negative consequences associated with such non-compliance/violation of the Zoo Rules, including (but not limited to) property and moral damage, damage to health.